Are you a Back Seat Driver?
Does this sound like you? You give a trusted member of your team an assignment to solve a complex issue. You explain that you are too busy to deal with it, and would like them to take care of it however they see fit. You are rushed (as always) and...
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How an Organization Audit Can Supercharge your Strategic Planning Session
“Clear eyes, full hearts, can’t lose” is a phrase coach Taylor uses to inspire his Texas high school football team to victory in the TV series “Friday Night Lights”. Bringing everyone on board and building “full hearts” is, and should be, part of the strategic planning process for any company....
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Why do we have sh*tty rules at work?
We’ve all been subject to them—shitty work rules that add nothing to the workplace and manage to frustrate and distract your team. They break down the trust between managers and employees, they don’t allow for autonomy in smart decision-making, and in general, they make it more difficult to get things...
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Variable Compensation: Is It the Right Choice for Your Business?
Creating compensation packages for your team members is challenging. There are so many factors to consider that it can be downright frightening, even for experienced managers. Ensuring equal pay for equal work, offering a competitive package at recruitment, planning for regular salary increases—the challenges are almost endless. One of the...
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Strategy as both task and process: a high-level overview
Growing companies are faced with the task of building strategy documents for a variety of reasons—to help the founder or founders understand where they’re going, decide what key metrics they want to measure, and to help the team understand their role in the process. Stepping back from the day-to-day tasks...
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The Transformation of a Company from Seed to Series A
High-growth companies go through many rapid changes as they scale. One of the hardest transitions often happens early in the company’s lifecycle when they begin to take on money from professional investors. This is known as a Series A financing. Before that, companies are either financed by seed money, backed...
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We built BeachHead to solve a problem
Rob and I have been consummate entrepreneurs, but not in the traditional sense. While both of us have owned our own companies, where we’ve truly made our mark is in growing other entrepreneurs’ businesses. We’ve helped bring founders’ visions into reality and often added our own shape to those visions...
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Exit Interviews: Too Little Too Late?
Employee exit interviews are like having ‘The Talk’ with your kids. Everyone knows it’s coming but no one really wants to be involved. If you’ve ever been on either side of an exit interview, you know that they can be awkward at best and damaging at worst. The feedback offered...
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6 Things You Should Do to Establish a Strong Financial Process for Your Growing Business
When companies start out, financial planning and forecasting isn’t typically a high priority. Their first order of business is making and selling a product or service that the market wants and making sure they have enough money in their bank account to cover early costs. Pre-launch financial forecasts are usually...
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In Defense of Management
Sometime in the late Twentieth Century, the term ‘manager’ became a four-letter word. It was a clear indicator of inefficiency and redundancy. Even worse was the term ‘middle-manager’ — now synonymous with ‘useless’. As we near the third decade of this century, technology has become an efficient response to the...
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How to (almost) painlessly upgrade your company’s software
As companies grow, the tools they need to be effective need to become more sophisticated and flexible. Everything from billing to CRM systems, which often start out as spreadsheets and Word documents, require upgrading to systems designed for the specific task at hand. When this happens, a process is changed...
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“Clear eyes, full hearts, can’t lose”: How process mapping can show your business a better way to operate
Most organizations grow organically. They’re founded by a person or people who believe they can do something better than what the market currently offers. Naturally, those people may carry over learnings from their education and work experience, perpetuating systems or processes that may be dated or flawed to begin with....
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The Founder’s Dilemma
Starting a business is hard. Navigating the challenges of entrepreneurship takes a lot of blood, sweat and tears. Is it any wonder that most founders are fiercely protective of their work? After all, it’s the founder who has driven the company to its current level of success. No one else...
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Why Communication Protocols Matter
If you’ve ever been part of a growing company, especially one that started out with 3-4 people sharing a handful of desks, you’ll understand that how you communicate as a company changes completely as you begin to scale. In the beginning, everyone knows pretty much everything. You’re always chatting across...
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The Management Layer — When and How to Invest
Is any of this familiar? Your business is going well. So well that you can’t fathom how you could step away for a vacation. You have a great team, but they require your leadership to get the job done properly. Mistakes have been made in the past and it’s just...
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The Case for Operations
Operations are often referred to as the ‘ugly stepchild’ of a business and it's easy to understand why. There’s no instant gratification of a flashy marketing campaign, no rush of closing a big sale, and no big launch for the latest product. Operations are often invisible to the rest of...
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From Founder-Led to Mission-Driven
One sign of Organizational Adolescence is when loyal employees who have been there from the start begin to move on to other opportunities. It may be that they're unhappy in their current role or simply feel ready for something new, but sometimes employee attrition can be tied to the changing...
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3 Signs Your Company Has Reached Organizational Adolescence
Growing up isn’t always easy. If you remember your teenage years, you’ll know that navigating the period between your carefree youth, when everything was new and exciting, and adulthood, when you’re more mature and self-assured, can be rocky. Everything you thought you knew gets turned on its head, you have...
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How an Organization Audit Can Help Your Business Move from Start-up to Grown-up
There’s a story that many entrepreneurs know all too well: You start a business and in the beginning, everything is great. Your product/service is new and exciting, and you have a small, nimble team dedicated to bringing your vision to life. Yes, there are struggles, but there’s also a lot...
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